Meet our Partners
Insight Processing has a rigorous partner process. All Insight Processing partners have been meticulously hand picked. They all have high caliber references and vast experience, the majority of the partners are ex branch managers who where very successful in their own right before partnering with Insight. We also have three ex-mortgage brokers who ran successful businesses before partnering with Insight because they enjoyed the administration process more than the sales. With this combined experience and expertise it means the Insight group can offer you exceptional executive assistance.
Operations Manager, Senior Loan Processor
Shannon has worked in the banking industry for 17 years, Shannon has held various positions with some of Australia's top lenders and for the past 11 years has been the Operations Manager at Insight Processing.
Shannon is passionate about her business and the brokers within it. She loves helping brokers do what they do best while she takes care of the behind the scenes business.
Her brokers often say they can't imagine not having her in their business and they've never looked back since starting out with Insight and Shannon.
Shannon's goal is have a smooth Home Loan process, whether your clients are buying their first home or just refinancing for a better rate.
Shannon has a knack for working with figures and helping people and this way she get's to do both.
When Shannon's not behind the computer supporting her brokers, on the weekends you'll find her having a sneaky champagne, spending time with Friends and family, and she has recently taken up gardening
Senior Loan Processor
Vicki has 29 years experience in the finance industry. Nineteen of those years was with one of the major lenders NAB, working her way up the ladder to become a branch manager.
In 2008 she left NAB to start working with Insight Processing and she has never looked back. She loves the industry and how it can provide a client with the best possible home loan for their needs from a choice of many lenders in the market. She thoroughly enjoys her roll as a loan processor with Insight Processing, as she is passionate about providing the best possible customer service outcome for the broker and their clients.
Her roll as a processor allows a broker to focus on growing their business, while she ensures their client's experience is as smooth and stress free as possible. This provides her great job satisfaction.
When she's not working she loves to spend time enjoying outdoors and creating mixed media artworks
Senior Loan Processor
Nic spent more than 10 years with BOQ as a loan specialist and relief branch Manager, she was well respected within the network for her dedication to her customers, her can do attitude and her hard working approach to business.
Since working in the broker space Nic has loved the entire process and experience within the Industry. She loves being part of the brokers businesses and is recognized by them as one of their team.
She gets a real thrill out of helping people navigate the back end process to make the whole experience enjoyable and stress free for the customers.
When Nic is not busy helping her brokers and their customers you'll find her down the beach and spending quality time with her husband and 2 boys.
Senior Loan Processor
Debbie has worked in finance for over 30 years, many of those years as a broker (owner operator). Her true love though is the administration side of the business and takes much pride in delivering exceptional customer service to clients and brokers alike. She is renowned for her work ethic in business and as such is always giving 100% going above and beyond to overcome any challenges to make sure the client experience is a smooth and efficient transaction.
When she is not looking after you and "our" clients she enjoys being in nature whether it be Mountain Biking, running in the forest or swimming at the beach.
Senior Loan Processor
Kate spent nearly 10 years successfully running a Mortgage Choice mortgage broking franchise with her husband, Neil. They sold the business to enable Neil to move on to his other passions in life.
Kate loved the loans processing and administration side of the business and is thrilled to now be focusing solely on this, although her broking experience means she has a full understanding of the whole process. She is naturally extremely organised, friendly and has an eye for detail, she prides herself on delivering excellent customer service and having happy clients.
As well as helping to facilitate loans for others, Kate has extensive experience with property investment. Alongside Neil, she has been involved in many investment deals from simple renovation projects to more complex development deals.
When she's not looking after her Clients, Kate can be found at the sewing machine creating lovely things from reclaimed & repurposed textiles which she sells at local craft markets in Melbourne. She's passionate about minimalism, the environment, spending time with her family and listening to Spotify.
Senior Loan Processor AND Senior Broker Assistant (Loan Submissions)
Senior Broker Assistant (Loan Submissions)
David has been working in Finance and Mortgage Broking for 9 years, including time as a Personal Lender, Branch Manager, Mortgage Broker and now as a Broker Assistant.
He chose to pursue a career in finance initially because he has a passion for helping people and knows that finance is an area that so many people just don't know enough about and can very easily get confused. He also has an interest in property investment which led him to become a broker and learn as much about property financing as possible.
Today he continues to enjoy being a part of the industry and helping Brokers with the same passion for helping people achieve their dreams and make smart decisions. Continuing to be involved in helping Brokers achieve the great outcomes for their clients is very rewarding he says.
Outside of work his two biggest passions are travel and snowboarding.
Business Coach and Strategist
Linda completed her Bachelor of Business back in 2002. One year later her love of property lead her to become a Mortgage Broker, by this young age she already had 2 investment properties (at 21) and now a mortgage broking business, Linda continued in the same business for 15 years. The business was the fastest growing of it's time in those early days and sat in the top 5 businesses in Australia for the 15 years she owned it.
Linda has since had various different businesses so understands business across many industries and structures. She has been involved in both franchising as well as greenfield start ups and has had both service based business and product based businesses.
Linda's keen interests in her coaching and strategy sessions are business structure, processes and systems - to help you streamline your business to attain balance and order. She also loves to work with her clients to push through blocks and reach their goals whether that be number one in Australia or simply to find more time to spend with family and friends. She gets very invested and dedicated to helping her clients arrive at those outcomes and is very outcome driven.
What we love about Linda is she has successfully built up businesses across many industries with excellent results. She walks her talk and the results show.
Linda's interest outside of work are snow skiing, traveling with her family and reading.
Matt has a unique mix of 15 years software development and 15 years mortgage broking experience which have resulted in the creation of software for the business that is perfectly suited to facilitating the exact workflow required to provide the highest levels of service to your clients.
Matt has a business degree majoring in computer science, a background in the development of large scale banking systems, and a passion for refining processes for small business.
When Matt's not developing his software you'll find him either on the ski slopes, his jet ski or hanging out with friends and family.
Interested in joining the Insight Processing team? Please call us today for a confidential chat. Call Linda on 0414 012 714.